IndieTix Ticket Buyer Terms and Conditions

1. About IndieTix

IndieTix provides an online ticketing platform that allows event organizers to sell tickets to their events.

IndieTix acts solely as a ticketing and technology provider. Unless explicitly stated otherwise, IndieTix is not the organizer, promoter, venue operator, or producer of any event listed on the platform.

The event organizer is responsible for the organization, execution, content, and management of the event.

2. Ticket Purchases

By purchasing a ticket through IndieTix, you enter into an agreement with the event organizer.

You are responsible for providing accurate information during the purchase process, including your email address.

Once a purchase has been completed and payment has been successfully processed, you will receive your ticket electronically.

Tickets may be subject to additional event-specific terms established by the organizer.

3. Prices and Payments

All ticket prices are displayed before checkout.

Service fees, taxes, or other applicable charges will be clearly shown before completing the purchase.

Payments are processed through third-party payment providers. IndieTix does not store or process payment card information directly.

4. Event Changes, Cancellation and Refunds

The event organizer is solely responsible for any changes, postponements, cancellations, or modifications to an event.

Refund policies are determined by the organizer and may vary between events.

If an event is cancelled and the organizer authorizes refunds, IndieTix may assist in processing those refunds on behalf of the organizer.

IndieTix is not responsible for any additional costs incurred by ticket buyers, including travel, accommodation, or other expenses related to attending an event.

5. Ticket Usage

Tickets may not be copied, duplicated, altered, or used fraudulently.

The organizer reserves the right to deny entry if a ticket is invalid, duplicated, altered, or obtained through unauthorized means.

The organizer may establish additional entry requirements, including age restrictions, identification requirements, or venue rules.

6. Marketing Communications

During checkout, buyers may choose to subscribe to marketing communications from the organizer and/or IndieTix.

Marketing consent is optional and may be withdrawn at any time using the unsubscribe link included in marketing emails.

Transactional emails related to ticket purchases, event updates, cancellations, or other necessary communications may be sent regardless of marketing preferences.

7. Limitation of Liability

To the maximum extent permitted by applicable law, IndieTix shall not be liable for:

• the cancellation, postponement, or modification of an event;
• the conduct of organizers, venues, performers, or attendees;
• any indirect or consequential damages arising from attendance or non-attendance at an event;
• losses resulting from circumstances beyond its reasonable control.

Nothing in these terms excludes liability that cannot be excluded under applicable law.

8. Privacy

Personal data is processed in accordance with the IndieTix Privacy Policy.

Certain information provided during the ticket purchase process may be shared with the event organizer as necessary to administer the event.

9. Governing Law

These Terms and Conditions shall be governed by the laws of the Netherlands.

Any disputes arising from these terms shall be submitted to the competent courts of the Netherlands, unless mandatory consumer protection laws provide otherwise.

10. Contact

For questions regarding these Terms and Conditions, please contact:

IndieTix
info@indietix.app
https://indietix.app